ph351 is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used and protected, who it may be shared with, and what rights you have as a data subject under Philippine law.
Our Privacy Commitments
Six principles that guide how ph351 handles every piece of personal data it holds. These are commitments, not just policies.
Every page of the ph351 platform — including login, deposit, and account management screens — is protected by industry-standard 256-bit SSL encryption. Data transmitted between your device and ph351's servers cannot be intercepted by third parties.
ph351 does not sell, rent, or trade your personal data to any third party for their independent marketing or commercial purposes. Your information is used exclusively for the purposes described in this Privacy Policy and no other.
ph351 does not store your GCash PIN, Maya password, bank account credentials, or card details. All payment transactions are processed through certified Philippine financial gateways that handle credential validation independently of ph351's systems.
As a Filipino data subject under Republic Act No. 10173 (the Data Privacy Act of 2012), you have the right to be informed, access, correct, erase, object, and port your data. ph351 honors all of these rights. See Section 9 for full details.
ph351 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. Retention periods for each data category are specified in Section 7 of this Policy.
In the event of a personal data breach that poses a real risk of harm to affected players, ph351 will notify the National Privacy Commission (NPC) and affected data subjects in accordance with the timeframes and procedures prescribed under Philippine data privacy regulations.
This Privacy Policy ("Policy") is issued by ph351 and applies to all personal data collected, processed, stored, or disclosed by ph351 in connection with the operation of the ph351 online gaming platform accessible at ph351.org ("Platform").
This Policy applies to all individuals who interact with ph351, including registered players, prospective players who browse the Platform without creating an account, and individuals who contact ph351's customer support team.
ph351 operates in the Philippines and is committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). Where ph351 also processes the personal data of individuals from other jurisdictions, ph351 will apply the data protection standards required by the applicable law of that jurisdiction.
This Policy should be read together with ph351's Terms & Conditions, which constitute the overarching agreement between you and ph351 governing your use of the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, the personal information controller (data controller) responsible for your personal data is:
ph351 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy laws. The DPO may be contacted at the email address above, with "Data Privacy — DPO" included in the subject line of your message.
ph351 is registered with the National Privacy Commission as required under the Data Privacy Act of 2012. Players who wish to verify ph351's NPC registration may do so through the NPC's official channels.
ph351 collects the following categories of personal data from players and platform users:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph (selfie for KYC) | Account registration & KYC verification |
| Contact Data | Email address, Philippine mobile number | Account registration |
| Financial Data | GCash account reference, Maya account reference, bank account name and number (for withdrawals), transaction history, deposit and withdrawal amounts | Deposit/withdrawal processing & KYC |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session duration, responsible gaming settings | Platform use |
| Technical Data | IP address, device type and operating system, browser type and version, login timestamps, session identifiers | Platform use & security monitoring |
| Communications Data | Customer support chat transcripts, emails sent to ph351, feedback and complaint records | Customer support interactions |
| Marketing Preferences | Promotional opt-in/opt-out status, notification preferences | Account registration & account settings |
ph351 does not collect or store sensitive personal information as defined under the Data Privacy Act of 2012 (such as health information, religious beliefs, or political affiliations) unless it is directly relevant to a specific responsible gaming assessment and you have provided explicit written consent.
ph351 does not store payment credentials. GCash PINs, Maya passwords, bank account passwords, and payment card CVV numbers are processed exclusively by the relevant payment gateway and are never transmitted to or stored on ph351's systems.
ph351 collects personal data through the following channels and methods:
ph351 processes personal data only for specific, legitimate purposes. The primary purposes for which ph351 processes your personal data are as follows:
ph351 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or otherwise establishing a lawful basis for such processing.
Under the Data Privacy Act of 2012, ph351 must have a lawful basis for processing your personal data. The legal bases ph351 relies upon are:
ph351 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity records (active accounts) | Duration of account + 5 years after closure | PAGCOR compliance, AMLA obligations |
| KYC documents | Duration of account + 5 years after closure | AMLA record-keeping requirements |
| Transaction records | Duration of account + 5 years after closure | AMLA, tax obligations |
| Gaming history | Duration of account + 2 years after closure | Responsible gaming obligations, dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 3 years | Consent documentation obligations |
| Technical/log data | 12 months from collection | Security monitoring |
| Self-excluded accounts | Duration of exclusion + 5 years | Responsible gaming obligations |
Upon the expiry of the applicable retention period, ph351 will securely delete or irreversibly anonymize the personal data concerned, unless retention is required by a specific ongoing legal obligation (such as active litigation or a regulatory investigation).
ph351 does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. ph351 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and for the limited purposes described:
All third parties with whom ph351 shares personal data are required to maintain the confidentiality and security of the data received and to process it only for the specific purpose for which it was disclosed. ph351 conducts due diligence on third-party data processors to ensure their data protection standards are consistent with ph351's obligations under the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ph351. ph351 is committed to honoring all of these rights promptly and without unnecessary barriers.
To exercise any of these rights, contact ph351's Data Protection Officer at [email protected] with "Data Privacy Rights Request" in the subject line. ph351 will respond to all rights requests within 10 business days of receipt of a valid, verified request. Verification of your identity may be required before a request is actioned.
Please note that certain rights may be subject to limitations where ph351 has a legal obligation to retain your data (e.g., under AMLA record-keeping requirements). ph351 will inform you of any such limitation when responding to your request.
If you are not satisfied with ph351's response to your rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
ph351 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by a web server. Cookies cannot execute programs or deliver viruses to your device. The following categories of cookies are used on the ph351 Platform:
You can manage cookie preferences through your browser settings. Most browsers allow you to block cookies or delete existing cookies. Note that blocking all cookies may prevent you from logging into your ph351 account, as session cookies are strictly necessary for the login function.
ph351 implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
While ph351 takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. You also have a role to play in protecting your account — please keep your ph351 login credentials confidential and enable 2FA on your account.
The ph351 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing the minimum age for casino-style gambling in the Philippines.
ph351 does not knowingly collect personal data from individuals under the age of 21. If ph351 becomes aware — through KYC verification, a complaint, or any other means — that personal data has been collected from an individual who is under 21 years of age, ph351 will:
If you are a parent or guardian and you believe that your child (under 21 years of age) has created a ph351 account, please contact ph351 immediately at [email protected]. ph351 will take immediate action to close the account and remove the associated data.
The ph351 Platform may contain links to third-party websites, applications, or services that are not owned or controlled by ph351. This Privacy Policy applies solely to the ph351 Platform and does not extend to any third-party website or service.
ph351 has no control over the content, privacy practices, or data collection activities of third-party websites. ph351 strongly recommends that you read the privacy policy of any third-party website you visit from a link on the ph351 Platform before providing any personal data to that third party.
The presence of a link to a third-party website on the ph351 Platform does not constitute an endorsement, recommendation, or approval of that website or its privacy practices by ph351.
ph351 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph351's data processing practices. The revised Policy will be published at ph351.org/privacy-policy with the updated effective date clearly indicated at the top of the document.
For material changes to this Policy — that is, changes that significantly affect how ph351 collects, uses, or shares your personal data — ph351 will notify registered players via email to their registered email address or via a prominent notice on the Platform, at least seven (7) calendar days before the change takes effect where practicable.
Your continued use of the ph351 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree to the updated Policy, you should cease using the Platform and may request voluntary account closure in accordance with the ph351 Terms & Conditions.
ph351 recommends bookmarking the Privacy Policy page and reviewing it periodically. The current version is always the authoritative version.
For any questions, concerns, or requests relating to this Privacy Policy or ph351's handling of your personal data, please contact ph351's Data Protection Officer through any of the following channels:
ph351 aims to respond to all privacy-related inquiries within 10 business days. Where a request involves a complex rights exercise or requires identity verification, ph351 will acknowledge receipt within 3 business days and provide a full response within 30 calendar days.
If you are not satisfied with ph351's response to your privacy inquiry or believe that ph351 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official complaint channels.
Your data is protected, your payments are secure, and your rights are respected. Register a free ph351 account and experience online casino gaming designed for Filipino players — with the privacy standards you deserve.